Why is Intuit QuickBooks displaying duplicate sales receipts?

Intuit® QuickBooks® may display duplicate Quick Shopping Cart sales receipts because you've deactivated and then reactivated QuickBooks integration in Quick Shopping Cart.

When you transfer sales receipts to QuickBooks, Quick Shopping Cart keeps a log of the receipts transferred. If you deactivate QuickBooks Integration, Quick Shopping Cart deletes this log.

When you reactivate and configure the receipt import date to import historical receipts, Quick Shopping Cart may send duplicate receipts that are already in QuickBooks, since it no longer has the log of receipts that were already sent.

To correct this issue, void one set of the duplicate receipts in QuickBooks.


Was dit artikel nuttig?
Hartelijk dank voor je feedback. Gebruik het supporttelefoonnummer of de bovenstaande chatoptie als je een vertegenwoordiger van de afdeling Klantenondersteuning wilt spreken.
Fijn dat we konden helpen! Kunnen we nog iets voor je doen?
Dat spijt ons. Vertel ons wat je verwarrend vond of waarom je probleem niet is opgelost via de geboden oplossing.